WE'RE HIRING

A diverse family of professionals from the fields of media & technology

We want Change Navigators


It may say sales or tech on your resume but if at heart you have a childlike enthusiasm for challenges, questioning, experimentation and creativity then read on. Join us and you will join a family not just a team.

From developers to sales reps, and executives to interns, everyone works in one highly creative collective. Our teams are spread around the world but still work closely together. We take great pride in balancing quality crafted apps with delivery at today’s fast pace. If this sounds like the organization you want to be a part of, we want to hear from you.

  • NEW YORK
  • MIAMI
  • LOS ANGELES
  • LONDON
  • TEL AVIV
  • SAN JOSE

Senior iOS Developer for Zapp

Tel Aviv

DESCRIPTION

Applicaster is the leading supplier of mobile and TV apps to broadcasters around the world. Our platform allows clients such as Pro7,SAT1, Mediaset and Televisa to deliver cutting-edge mobile experiences to their audiences - with a rich feature set including live and on-demand video, interactivity, personalisation and much more. Our constant aim is to define the TV app experience of the future.

We are looking for an experienced developer to help us continue to deliver best-in-breed apps to our customers and push forward with an exciting and groundbreaking roadmap. The results of your work will be used and enjoyed by millions of TV fans around the world.

REQUIREMENTS

  • Proficient in native iOS Development (Objective C and Swift)
  • B.S.  in computer science or equivalent, and 3-5 years of experience working on iOS-based products.
  • Experience building Client-Server applications using RESTful APIs
  • Experience writing Unit Testing: XCTest
  • Knowledge of iOS software design patterns
  • Great understanding of the iOS framework internals
  • Able to work independently and drive results
  • High Skills in Version control, with emphasis on git

Bonus if you have experience with:

  • React Native, Ruby, JavaScript

Sales Director

London

DESCRIPTION

Who are we?

Applicaster, suppliers of cutting-edge mobile solutions to the broadcast industry around the world, are looking for a Sales Director to join their Sales team. If you are passionate about the combination of mobile technology and TV and would like to help launch new and innovative ways for viewers to access and interact with the content they love, this could be the perfect opportunity for you.

Position Description

The company is currently expanding its global sales and wishes to establish a top-notch team of professional sales personnel.

 

Job Description

  • A member of the company's sales team, reporting to the the head of the territory.
  • Developing and being responsible for the execution of a worldwide sales & marketing strategy.
  • Meeting personal sales objectives and targets.
  • Closing sale deals and supporting the distributors' network.
  • A thought leader who can bring innovation to the business and act as a key spokesperson for Applicaster in the market

REQUIREMENTS

Who Are You?

  • 5 years sales experience.
  • The ideal candidate will be a seasoned senior Sales leader with experience in the Commercial Broadcasting world.
  • At least 3 years experience in content, TV and/or sales in the technology and TV industry
  • Experience in managing distributors network and system integrators worldwide.
  • Strong existing personal connections within the broadcast & content industries
  • Entrepreneurial spirit
  • Unquestionable integrity, credibility, and character
  • Fluent English language capabilities including excellent conversation and writing skills. Additional foreign language – advantage.
  • Self-motivated, proactive and independent.
  • High interpersonal skills, adapting well to small team work.
  • The job requires frequent travels abroad.

Applicaster provides white-label apps and in-app components to over 35 TV channels in 20 countries, including video delivery (live and on demand), a 2nd screen platform for companion experiences and interactivity and unique programme-extension products like Crossmates, which allows viewers to get closer to their favorite TV characters. We combine both technology and creative expertise to be an indispensable partner to our broadcaster customers.

Senior Android & React Native Developer

Miami

DESCRIPTION

We are looking for a Senior Android  to help us continue to deliver best-in-breed apps to our customers and push forward with an exciting and groundbreaking roadmap. The results of your work will be used and enjoyed by millions of TV fans around the world.

What you will do:

  • Develop rich Android applications that are used by millions of users worldwide, both in Java and JavaScript (React Native).
  • Contribute to development of a Java based SDK that is used by other developers.
  • Participate and lead research and design of various framework and end-user components
  • Be a member of our R&D team practicing agile development methods
  • Keep abreast of new and evolving technologies as relevant to our mission

REQUIREMENTS

  • 3-5 years of experience in native Android Development (Java).
  • Experience in React Native Development
  • Experience with JavaScript and React Native.
  • Experience in: other mobile platform development, open source environment, JSON/XML for client-server communication, digital video (compression, packaging, distribution), high version control skills, with emphasis on git
  • Working Experience with RxJava, Retrofit and Dagger.
  • Height understanding with ,CI servers, automated build systems, configurations and auto deployment.
  • B.A./B.Sc. in Computer Science or equivalent

What we would consider a bonus:

  • Experience with Bintray, and Gradle scripts.
  • iOS and other mobile platforms like Roku, AndroidTv and tvOs.
  • Experience with  backend technologies Node.js/Ruby on rails/GO

React Native Developer

Tel Aviv

Applicaster is one of the world’s leading cloud platforms for app developers in the media space, offering fast time-to-market and a rich array of features on a variety of platforms. Using Applicaster’s SaaS cloud platform, broadcasters and content owners can develop and launch apps, OTT service or integrate selected modules and functionalities such as engagement and interactivity into third-party apps.

Applicaster-powered apps are used by millions of viewers worldwide every day. Applicaster proudly counts among its customers ProSiebenSat.1, Televisa, DirecTV, Altice Group, Kwese, Fox TV stations, Mediaset, Viacom, Baby First and Dog TV.

The Developer is a key position in Applicaster region team. The Developer will report to the Regional Managers and work in conjunction with other developers Guild in Applicaster.


What you’ll do

  • Develop standalone React-Native modules, features and components that will be used by millions of users and other developers around the world.
  • Contribute to the development of our other products which mainly revolve around second screen, on-screen interactivity features, web apps
  • Build new mobile experiences for our clients by leveraging all our systems & APIs.

Who are you?

  • Automation testing, continuous integration and unit testing (jest)
  • 3+ years of experience in javascript
  • Knowledge of ES6/7, node 8+, npm
  • significant React / React-native experience
  • Knowledge of webpack, flow, redux, rxjs, node.js, rails, circleCI, heroku, AWS is a plus

Senior iOS Developer

Miami

DESCRIPTION

Applicaster gives broadcasters and TV formats a new way of entertaining their audiences on mobile devices. We provide solutions for interactive TV with the ultimate goal of bringing viewers closer to TV content!

Your work will be viewed and used by a quickly growing global audience.

What you will do:

  • Developing rich iOS applications that are used by millions of users worldwide.
  • Developing Objective-C/Swift based SDK that is used by other developers.
  • Participate and lead research and design of various framework and end-user components.
  • Expected to be highly familiar with recent technologies and practices to be used in developed systems and integrated into existing ones.
  • Be a member of our R&D team practicing agile development methods

REQUIREMENTS

What we Require:

  • 3 - 5 years of experience in native iOS Development (Objective C / Swift). Android and other mobile platforms - a plus.
  • Experience in React Native Development - a plus
  • Development Experience with automatic build systems, configurations and deployment - plus.
  • Experience with web or backend technologies - plus. (Ruby on rails, React)
  • High version control skills, with emphasis on git
  • B.A./B.Sc. in Computer Science or equivalent
  • Proven record in open source environment A plus (Please provide links)
  • Experience building Client-Server applications using RESTful APIs
  • Knowledge in the field of digital video (compression, packaging, distribution)
  • Job Scale: Full Time, you will work closely with the Product team

React Native Developer

New York

Applicaster is one of the world’s leading cloud platforms for app developers in the media space, offering fast time-to-market and a rich array of features on a variety of platforms. Using Applicaster’s SaaS cloud platform, broadcasters and content owners can develop and launch apps, OTT service or integrate selected modules and functionalities such as engagement and interactivity into third-party apps.

Applicaster-powered apps are used by millions of viewers worldwide every day. Applicaster proudly counts among its customers ProSiebenSat.1, Televisa, DirecTV, Altice Group, Kwese, Fox TV stations, Mediaset, Viacom, Baby First and Dog TV.

The Developer is a key position in Applicaster region team. The Developer will report to the Regional Managers and work in conjunction with other developers Guild in Applicaster.

What you’ll do

  • Develop standalone React-Native modules, features and components that will be used by millions of users and other developers around the world.
  • Contribute to the development of our other products which mainly revolve around second screen, on-screen interactivity features, web apps
  • Build new mobile experiences for our clients by leveraging all our systems & APIs.

Who are you?

  • Automation testing, continuous integration and unit testing (jest)
  • 3+ years of experience in javascript
  • Knowledge of ES6/7, node 8+, npm
  • significant React / React-native experience
  • Knowledge of webpack, flow, redux, rxjs, node.js, rails, circleCI, heroku, AWS is a plus

Sales Director

Miami

DESCRIPTION

Who are we?

Applicaster is one of the world’s leading cloud platforms for app developers in the media space, offering fast time-to-market and a rich array of features on a variety of platforms. Using Applicaster’s SaaS cloud platform, broadcasters and content owners can develop and launch apps, OTT service or integrate selected modules and functionalities such as engagement and interactivity into third-party apps.

Applicaster-powered apps are used by millions of viewers worldwide every day. Applicaster proudly counts among its customers ProSiebenSat.1, Televisa, DirecTV, Altice Group, Kwese, Fox TV stations, Mediaset, Viacom, Baby First and Dog TV.

Position Description

The company is currently expanding its global sales and wishes to establish a top-notch team of professional sales personnel to be led by an experienced Vice President of Sales with a proven track record.

As a Sales Executive you are responsible for customer relationships and account strategies. You will leverage Applicaster’s broad and extensive global experience and capabilities in serving the best-known brands in the world.

REQUIREMENTS

Who Are You?

The ideal candidate will be a seasoned senior Sales leader with experience in the Commercial Broadcasting world.  A thought leader who can bring innovation to the business and act as a key spokesperson for Applicaster in the market.

The job requires frequent travels abroad.

Sales Director

New York

DESCRIPTION

Who are we?

Applicaster is one of the world’s leading cloud platforms for app developers in the media space, offering fast time-to-market and a rich array of features on a variety of platforms. Using Applicaster’s SaaS cloud platform, broadcasters and content owners can develop and launch apps, OTT service or integrate selected modules and functionalities such as engagement and interactivity into third-party apps.

Applicaster-powered apps are used by millions of viewers worldwide every day. Applicaster proudly counts among its customers ProSiebenSat.1, Televisa, DirecTV, Altice Group, Kwese, Fox TV stations, Mediaset, Viacom, Baby First and Dog TV.

Position Description

The company is currently expanding its global sales and wishes to establish a top-notch team of professional sales personnel to be led by an experienced Vice President of Sales with a proven track record.

As a Sales Executive you are responsible for customer relationships and account strategies. You will leverage Applicaster’s broad and extensive global experience and capabilities in serving the best-known brands in the world.

REQUIREMENTS

Who Are You?

The ideal candidate will be a seasoned senior Sales leader with experience in the Commercial Broadcasting world.  A thought leader who can bring innovation to the business and act as a key spokesperson for Applicaster in the market.

The job requires frequent travels abroad.

React Native Developer

London

Applicaster is one of the world’s leading cloud platforms for app developers in the media space, offering fast time-to-market and a rich array of features on a variety of platforms. Using Applicaster’s SaaS cloud platform, broadcasters and content owners can develop and launch apps, OTT service or integrate selected modules and functionalities such as engagement and interactivity into third-party apps.

Applicaster-powered apps are used by millions of viewers worldwide every day. Applicaster proudly counts among its customers ProSiebenSat.1, Televisa, DirecTV, Altice Group, Kwese, Fox TV stations, Mediaset, Viacom, Baby First and Dog TV.

The Developer is a key position in Applicaster region team. The Developer will report to the Regional Managers and work in conjunction with other developers Guild in Applicaster.

What you’ll do

  • Develop standalone React-Native modules, features and components that will be used by millions of users and other developers around the world.
  • Contribute to the development of our other products which mainly revolve around second screen, on-screen interactivity features, web apps
  • Build new mobile experiences for our clients by leveraging all our systems & APIs.

Who are you?

  • Automation testing, continuous integration and unit testing (jest)
  • 3+ years of experience in javascript
  • Knowledge of ES6/7, node 8+, npm
  • significant React / React-native experience
  • Knowledge of webpack, flow, redux, rxjs, node.js, rails, circleCI, heroku, AWS is a plus

React Native Developer

Miami

Applicaster is one of the world’s leading cloud platforms for app developers in the media space, offering fast time-to-market and a rich array of features on a variety of platforms. Using Applicaster’s SaaS cloud platform, broadcasters and content owners can develop and launch apps, OTT service or integrate selected modules and functionalities such as engagement and interactivity into third-party apps.

Applicaster-powered apps are used by millions of viewers worldwide every day. Applicaster proudly counts among its customers ProSiebenSat.1, Televisa, DirecTV, Altice Group, Kwese, Fox TV stations, Mediaset, Viacom, Baby First and Dog TV.


The Developer is a key position in Applicaster region team. The Developer will report to the Regional Managers and work in conjunction with other developers Guild in Applicaster.

What you’ll do

  • Develop standalone React-Native modules, features and components that will be used by millions of users and other developers around the world.
  • Contribute to the development of our other products which mainly revolve around second screen, on-screen interactivity features, web apps
  • Build new mobile experiences for our clients by leveraging all our systems & APIs.

Who are you?

  • Automation testing, continuous integration and unit testing (jest)
  • 3+ years of experience in javascript
  • Knowledge of ES6/7, node 8+, npm
  • significant React / React-native experience
  • Knowledge of webpack, flow, redux, rxjs, node.js, rails, circleCI, heroku, AWS is a plus

Solution Engineer

New York

DESCRIPTION

Who are we?

Applicaster is one of the world’s leading cloud platforms for app developers in the media space, offering fast time-to-market and a rich array of features on a variety of platforms. Using Applicaster’s SaaS cloud platform, broadcasters and content owners can develop and launch apps, OTT service or integrate selected modules and functionalities such as engagement and interactivity into third-party apps.

Applicaster-powered apps are used by millions of viewers worldwide every day. Applicaster proudly counts among its customers ProSiebenSat.1, Televisa, DirecTV, Altice Group, Kwese, Fox TV stations, Mediaset, Viacom, Baby First and Dog TV.

Position Description

The Solution Engineer is a key position in Applicaster regional teams. The Solution Engineer will report to the General Manager and work in conjunction with the Solution Engineer Guild in Applicaster.

The Solution Engineer must be able to articulate technology positioning to both business and technical users. The Solution Engineer must be able to identify all technical issues of assigned accounts to ensure complete customer satisfaction.

The Solution Engineer will manage relationships with developers (internal, 3rd party or Customer developers) in the region and get such developers to create innovative products that will enrich our Zapp plugins Marketplace.

What will you do

  • Managing and developing relationships within the regional developer’s community
  • Source and manage external developers working on plugins for clients/market and create plugins as needed, manage maintenance of outsourced plugins.
  • Loop in product/experts to manage creating any product functionality that comes out of client interactions, add candidate stories to the roadmap
  • Demonstrate how to use the technology to new and existing customers
  • Respond to functional and technical elements of RFIs/RFPs
  • Travel to customer locations for technical sales support (approx 20% travel)
  • Research and evaluate new products/services as market needs arise

REQUIREMENTS

Who are you?

Engineer. Thought Leader. Entrepreneur. Our Solution Engineer sits on the cutting edge of technology - wearing many hats to win the hearts and minds of clients and software teams. As a Solution Engineer at Applicaster, you will need to innovate / architect new products and create a community of developers around you.  

You have experience in mobile native development and familiar with React Native.

A functional programming enthusiast and experienced with object oriented.

You are very comfortable in a fast-paced, dynamic atmosphere and able to manage and prioritize various work tasks while communicating well and building strong relationships to effectively communicate Applicaster’s platform message and benefits to developers

It would be great if you had a good understanding of the TV/Broadcast market!

Solution Engineer

London

DESCRIPTION

Who are we?

Applicaster is one of the world’s leading cloud platforms for app developers in the media space, offering fast time-to-market and a rich array of features on a variety of platforms. Using Applicaster’s SaaS cloud platform, broadcasters and content owners can develop and launch apps, OTT service or integrate selected modules and functionalities such as engagement and interactivity into third-party apps.

Applicaster-powered apps are used by millions of viewers worldwide every day. Applicaster proudly counts among its customers ProSiebenSat.1, Televisa, DirecTV, Altice Group, Kwese, Fox TV stations, Mediaset, Viacom, Baby First and Dog TV.

Position Description

The Solution Engineer is a key position in Applicaster regional teams. The Solution Engineer will report to the General Manager and work in conjunction with the Solution Engineer Guild in Applicaster.

The Solution Engineer must be able to articulate technology positioning to both business and technical users. The Solution Engineer must be able to identify all technical issues of assigned accounts to ensure complete customer satisfaction.

The Solution Engineer will manage relationships with developers (internal, 3rd party or Customer developers) in the region and get such developers to create innovative products that will enrich our Zapp plugins Marketplace.

What will you do

  • Managing and developing relationships within the regional developer’s community
  • Source and manage external developers working on plugins for clients/market and create plugins as needed, manage maintenance of outsourced plugins.
  • Loop in product/experts to manage creating any product functionality that comes out of client interactions, add candidate stories to the roadmap
  • Demonstrate how to use the technology to new and existing customers
  • Respond to functional and technical elements of RFIs/RFPs
  • Travel to customer locations for technical sales support (approx 20% travel)
  • Research and evaluate new products/services as market needs arise

REQUIREMENTS

Who are you?

Engineer. Thought Leader. Entrepreneur. Our Solution Engineer sits on the cutting edge of technology - wearing many hats to win the hearts and minds of clients and software teams. As a Solution Engineer at Applicaster, you will need to innovate / architect new products and create a community of developers around you.  

You have experience in mobile native development and familiar with React Native.

A functional programming enthusiast and experienced with object oriented.

You are very comfortable in a fast-paced, dynamic atmosphere and able to manage and prioritize various work tasks while communicating well and building strong relationships to effectively communicate Applicaster’s platform message and benefits to developers

It would be great if you had a good understanding of the TV/Broadcast market!

Sales Director

Los Angeles

Applicaster is looking for a seasoned Sales Director to join its Sales team in US.

Reporting to the GM US, this position requires experience in business planning, operational strategy and execution. This individual will be responsible for identifying new opportunities and driving increased revenues from Applicaster’s existing relationships in the region alongside establishing Applicaster as the premier app creator for multi-screen content, social and second screen solutions for the TV Industry. The Sales Director will need to act as a trusted advisor to the broadcasters in the region.

Key Responsibilities:

  • Identifying leads and key stakeholders within the TV Industry
  • Proactively seek sales to potential customers for all of Applicaster products and services
  • Build and maintain relationships with customers
  • Provide quotes, proposals and make follow-up calls as required
  • Negotiations and contract closures
  • Update the sales database with recent customer/prospect activity
  • Up-selling new products and services to existing customers
  • Keeping the customers happy on an ongoing basis
  • A thought leader who can bring innovation to the business and act as a key spokesperson for Applicaster in the market

Requirements:

The ideal candidate will be a seasoned Sales Director with experience in the Commercial Broadcasting world. He/she will understand how the Applicaster service acts as a driver of value for its customers. He/she will have an established understanding of services, customers and the key commercial considerations. Equally important, he/she will have an established network of high-level executives in the industry.

  • At least 5 years experience in content, TV and/or sales in the US technology and TV industry
  • Strong existing personal connections within the West Coast broadcast & content industries
  • Proven ability to open doors and get the sale
  • Driven by individual and team targets
  • Entrepreneurial spirit
  • Quick thinker with out-of-the-box ideas
  • Thrive in a pressured environment
  • Ability to function in a sales team environment
  • Comfort with a rapidly changing, fast moving working environment
  • Fluent English , additional languages a plus

Senior Server Developer

Tel Aviv

Who are we?

Applicaster is one of the world’s leading cloud platforms for app developers in the media space, offering fast time-to-market and a rich array of features on a variety of platforms. Using Applicaster’s SaaS cloud platform, broadcasters and content owners can develop and launch apps, OTT service or integrate selected modules and functionalities such as engagement and interactivity into third-party apps.

Applicaster-powered apps are used by millions of viewers worldwide every day. Applicaster proudly counts among its customers ProSiebenSat.1, Televisa, DirecTV, Altice Group, Kwese, Fox TV stations, Mediaset, Viacom, Baby First and Dog TV.

Who are you?

An experienced, extremely knowledgeable & brilliant server developer.

You are very comfortable in a fast-paced, dynamic atmosphere and able to manage and prioritize various work tasks while communicating well and building strong relationships to effectively communicate Applicaster’s platform message and benefits to developers.

You are familiar with programming languages such as Ruby/Python, Javascript. In the same way you have experience in code deployment.

What will you do

  • Developing back-end services for media related applications
  • Participating in defining and implementing large scale back-end services to support millions of active users in a distributed environment
  • Expected to be highly familiar with recent technologies and practices to be used in developed systems and integrated into existing ones.
  • Will join a R&D team practicing agile development methods.

Senior iOS Developer

New York

DESCRIPTION

Applicaster gives broadcasters and TV formats a new way of entertaining their audiences on mobile devices. We provide solutions for interactive TV with the ultimate goal of bringing viewers closer to TV content!

Your work will be viewed and used by a quickly growing global audience.

What you will do:

  • Developing rich iOS applications that are used by millions of users worldwide.
  • Developing Objective-C/Swift based SDK that is used by other developers.
  • Participate and lead research and design of various framework and end-user components.
  • Expected to be highly familiar with recent technologies and practices to be used in developed systems and integrated into existing ones.
  • Be a member of our R&D team practicing agile development methods

REQUIREMENTS

What we Require:

  • 3 - 5 years of experience in native iOS Development (Objective C / Swift). Android and other mobile platforms - a plus.
  • Experience with automatic build systems, configurations and deployment - plus.
  • Experience with web or backend technologies - plus. (Ruby on rails, React)
  • High version control skills, with emphasis on git
  • B.A./B.Sc. in Computer Science or equivalent
  • Proven record in open source environment A plus (Please provide links)
  • Experience building Client-Server applications using RESTful APIs
  • Knowledge in the field of digital video (compression, packaging, distribution)
  • Job Scale: Full Time, you will work closely with the Product team

Location: Manhattan, NY

Senior Server Developer

New York

Who are we?

Applicaster is one of the world’s leading cloud platforms for app developers in the media space, offering fast time-to-market and a rich array of features on a variety of platforms. Using Applicaster’s SaaS cloud platform, broadcasters and content owners can develop and launch apps, OTT service or integrate selected modules and functionalities such as engagement and interactivity into third-party apps.

Applicaster-powered apps are used by millions of viewers worldwide every day. Applicaster proudly counts among its customers ProSiebenSat.1, Televisa, DirecTV, Altice Group, Kwese, Fox TV stations, Mediaset, Viacom, Baby First and Dog TV.

Who are you?

An experienced, extremely knowledgeable & brilliant server developer.

You are very comfortable in a fast-paced, dynamic atmosphere and able to manage and prioritize various work tasks while communicating well and building strong relationships to effectively communicate Applicaster’s platform message and benefits to developers.

You are familiar with programming languages such as Ruby/Python, Javascript. In the same way you have experience in code deployment.

What will you do

  • Developing back-end services for media related applications
  • Participating in defining and implementing large scale back-end services to support millions of active users in a distributed environment
  • Expected to be highly familiar with recent technologies and practices to be used in developed systems and integrated into existing ones.
  • Will join a R&D team practicing agile development methods.

Senior Server Developer

Miami

Who are we?

Applicaster is one of the world’s leading cloud platforms for app developers in the media space, offering fast time-to-market and a rich array of features on a variety of platforms. Using Applicaster’s SaaS cloud platform, broadcasters and content owners can develop and launch apps, OTT service or integrate selected modules and functionalities such as engagement and interactivity into third-party apps.

Applicaster-powered apps are used by millions of viewers worldwide every day. Applicaster proudly counts among its customers ProSiebenSat.1, Televisa, DirecTV, Altice Group, Kwese, Fox TV stations, Mediaset, Viacom, Baby First and Dog TV.


Who are you?

An experienced, extremely knowledgeable & brilliant server developer.

You are very comfortable in a fast-paced, dynamic atmosphere and able to manage and prioritize various work tasks while communicating well and building strong relationships to effectively communicate Applicaster’s platform message and benefits to developers.

You are familiar with programming languages such as Ruby/Python, Javascript. In the same way you have experience in code deployment.

What will you do

  • Developing back-end services for media related applications
  • Participating in defining and implementing large scale back-end services to support millions of active users in a distributed environment
  • Expected to be highly familiar with recent technologies and practices to be used in developed systems and integrated into existing ones.
  • Will join a R&D team practicing agile development methods.

Senior Product Designer

Miami

Applicaster is one of the world’s leading cloud platforms for app developers in the media space, offering fast time-to-market and a rich array of features on a variety of platforms. Using Applicaster’s SaaS cloud platform, broadcasters and content owners can develop and launch apps, OTT service or integrate selected modules and functionalities such as engagement and interactivity into third-party apps.

Applicaster-powered apps are used by millions of viewers worldwide every day. Applicaster proudly counts among its customers ProSiebenSat.1, Televisa, DirecTV, Altice Group, Kwese, Fox TV stations, Mediaset, Viacom, Baby First and Dog TV.

Want to run point on overhauling the design across Applicaster’s products? We are transforming our customers into digital craftsmen, and building interfaces that make it easy for them to craft beautiful, functional apps that will be used by millions of people around the world.

As Senior Designer, you’ll tackle complex tasks and transform them into intuitive, accessible and easy-to-use designs and ensure consistency across all Applicaster product touchpoints. We'll also need your help on central Product team design tasks for product planning and the occasional slide deck.

What you’ll do

  • Determine the most appropriate methodology of design; storyboards, interaction patterns, prototypes, and other iterative artifacts.
  •  Communicate design based on requirements; our brand guidelines and industry standards.
  • Work with Product UX manager, Zapp Architect, and the Applicaster product team to define and analyze user requirements.
  • Work closely with developers as they turn your design and concepts into working products
  • Present the user-interface visually so that information is easy to read, easy to understand and easy to find.   
  •  Work with and participate in scrum team processes.
  • Carry out user research to obtain user insights to better inform business and design decisions.
  • Advocate and contribute to maturing of the discipline of experience design at the team and company levels.
  • Work collaboratively with other designers to ensure a consistent, integrated brand perception and user-experience.
  • Design product marketing materials.

Who are you?

  • 5+ years of experience design for web and mobile application (at list 2 years in mobile )
  • Proven record of strong interaction and visual design skills.
  • Strong background in product design
  • Strong documentation skills to advance collaboration.
  • Ability to handle projects of varied nature from brief to completion to operation.
  • Strong understanding of, and development experience in, mobile and web technologies
  • Effective interpersonal, communication, negotiation and collaboration skills
  • Excellent working knowledge in design, prototyping, and research software.
  • Ability and experience to work as part of global team.
  • You have a very strong background in design and potentially a BA/BS degree in a Design field (interaction, graphic, visual communications, product, industrial, Etc.)
  • Attention to detail and capacity to work independently
  • Experience working in a Saas company- advantage

Please add Design portfolio to accompany resume.

Senior Product Designer

New York

Applicaster is one of the world’s leading cloud platforms for app developers in the media space, offering fast time-to-market and a rich array of features on a variety of platforms. Using Applicaster’s SaaS cloud platform, broadcasters and content owners can develop and launch apps, OTT service or integrate selected modules and functionalities such as engagement and interactivity into third-party apps.

Applicaster-powered apps are used by millions of viewers worldwide every day. Applicaster proudly counts among its customers ProSiebenSat.1, Televisa, DirecTV, Altice Group, Kwese, Fox TV stations, Mediaset, Viacom, Baby First and Dog TV.

Want to run point on overhauling the design across Applicaster’s products? We are transforming our customers into digital craftsmen, and building interfaces that make it easy for them to craft beautiful, functional apps that will be used by millions of people around the world.

 

As Senior Designer, you’ll tackle complex tasks and transform them into intuitive, accessible and easy-to-use designs and ensure consistency across all Applicaster product touchpoints. We'll also need your help on central Product team design tasks for product planning and the occasional slide deck.

 

What you’ll do

  • Determine the most appropriate methodology of design; storyboards, interaction patterns, prototypes, and other iterative artifacts.
  •  Communicate design based on requirements; our brand guidelines and industry standards.
  • Work with Product UX manager, Zapp Architect, and the Applicaster product team to define and analyze user requirements.
  • Work closely with developers as they turn your design and concepts into working products
  • Present the user-interface visually so that information is easy to read, easy to understand and easy to find.   
  •  Work with and participate in scrum team processes.
  • Carry out user research to obtain user insights to better inform business and design decisions.
  • Advocate and contribute to maturing of the discipline of experience design at the team and company levels.
  • Work collaboratively with other designers to ensure a consistent, integrated brand perception and user-experience.
  • Design product marketing materials.

Who are you?

  • 5+ years of experience design for web and mobile application (at list 2 years in mobile )
  • Proven record of strong interaction and visual design skills.
  • Strong background in product design
  • Strong documentation skills to advance collaboration.
  • Ability to handle projects of varied nature from brief to completion to operation.
  • Strong understanding of, and development experience in, mobile and web technologies
  • Effective interpersonal, communication, negotiation and collaboration skills
  • Excellent working knowledge in design, prototyping, and research software.
  • Ability and experience to work as part of global team.
  • You have a very strong background in design and potentially a BA/BS degree in a Design field (interaction, graphic, visual communications, product, industrial, Etc.)
  • Attention to detail and capacity to work independently
  • Experience working in a Saas company- advantage

Please add Design portfolio to accompany resume.

Support Expert

Tel Aviv

Who are we?

Applicaster is one of the world’s leading cloud platforms for app developers in the media space, offering fast time-to-market and a rich array of features on a variety of platforms. Using Applicaster’s SaaS cloud platform, broadcasters and content owners can develop and launch apps, OTT service or integrate selected modules and functionalities such as engagement and interactivity into third-party apps.

Applicaster-powered apps are used by millions of viewers worldwide every day. Applicaster proudly counts among its customers ProSiebenSat.1, Televisa, DirecTV, Altice Group, Kwese, Fox TV stations, Mediaset, Viacom, Baby First and Dog TV.

Who are you?

Expert. Thought Leader. People Person. Cosmopolitan. Our Support Expert sits on the cutting edge of technology - wearing several hats to win the hearts and minds of the clients. As a Support Expert at Applicaster, you will need to be curious, think out of the box and constantly expand your knowledge of our products and the industry, while always maintaining the highest level of customer relations.

  

You have vast experience in technical customer support, with the ability to rapidly and effectively diagnose and troubleshoot complex issues affecting the broadcasters in real time.

You know how to accommodate customers and make them always feel comfortable and relaxed.

A technology and mobile enthusiast, you strive to learn and expand horizons.

You are very comfortable in a fast-paced, dynamic atmosphere and able to manage and prioritize various work tasks while communicating well and building strong relationships to effectively interact and offer Applicaster’s solutions and benefits to the customers.

It would be great if you had a good understanding of the TV/Broadcast market!

 

Position Description

The role of Support Expert is a pivotal position in Applicaster. and requires a person who is self motivated and with the ability to multitask efficiently. The Support Expert will report to the Head of Support and work closely with all of the teams inside of the company, from developers and server and all the way to customer success and sales. You will be required to show creativity and multitask in a fast-paced environment and within multidisciplinary teams.

The Support Expert must be able to understand and articulate technology to positions from within the company, while in parallel convey, suggest and configure advanced solutions for the customers. The Support Expert must be able to identify and diagnose all technical issues of assigned accounts and find quick and simple answers to complex problems, thus  ensuring complete customer satisfaction. 

What will you do

  • Diagnose, troubleshoot and solve complex problems
  • Manage and develop relationships with the different teams within the company
  • Nurture and foster relationships with the different Broadcasters
  • Provide prompt and accurate feedback to customers
  • Multitask and work in a fast-paced and rapidly dynamic environment
  • Be a team player and part of a robust team, while constantly investigating and exchanging knowhow with the different teams of the Company
  • Properly escalate unresolved issues to appropriate internal teams (e.g. server team)
  • Be hands-on with all Applicaster Products and conduct internal and external trainings
  • Search for swift and effective solutions to broadcaster’s problems, using existing tools, products and features.
  • Recommend new products and technologies to new and existing customers
  • Document technical knowledge in form of notes, manuals and videos
  • Occasionally travel to customer locations for technical support sessions
  • Research and evaluate new products/services as market needs arise

 

 

FullStack Developer

Tel Aviv

Applicaster is one of the world’s leading cloud platforms for app developers in the media space, offering fast time-to-market and a rich array of features on a variety of platforms. Using Applicaster’s SaaS cloud platform, broadcasters and content owners can develop and launch apps, OTT service or integrate selected modules and functionalities such as engagement and interactivity into third-party apps.

Applicaster-powered apps are used by millions of viewers worldwide every day. Applicaster proudly counts among its customers ProSiebenSat.1, Televisa, DirecTV, Altice Group, Kwese, Fox TV stations, Mediaset, Viacom, Baby First and Dog TV.

What will you do?

  • You will develop Objective-C / Swift, Java / Koltin based SDKs for use by other developers for applications which are used by millions
  • You will use your familiarity with recent technologies and practices to develop client-side infrastructural systems and integrate them into existing ones.
  • You will be responsible for the end-to-end development of your work, from research and design to automated testing and quality control.
  • Amongst other requirements, the computer professional exemption requires that the employer has as its primary duty one of the following:

1) The application of systems analysis techniques and procedures, including consulting with users, to determine hardware, software or system functional specifications;

2)The design, development, documentation, analysis, creation, testing or modification of computer systems or programs, including prototypes, based on and related to user or system design specifications;

3) The design, documentation, testing, creation or modification of computer programs related to machine operating systems


Who are you?

 

• 2-4 years of experience in developing iOS & Android applications

• Experience in: Open source environment, JSON for client-server communication, high version control skills, with emphasis on git

• Self-management in an agile environment • Good communication in English

• Advantages: Experience working with Swift, pods, digital video (compression, packaging, distribution), automated testing, advertising providers, and/or analytics providers 

Product Owner

New York

Applicaster is one of the world’s leading cloud platforms for app developers in the media space, offering fast time-to-market and a rich array of features on a variety of platforms. Using Applicaster’s SaaS cloud platform, broadcasters and content owners can develop and launch apps, OTT service or integrate selected modules and functionalities such as engagement and interactivity into third-party apps.

Applicaster-powered apps are used by millions of viewers worldwide every day. Applicaster proudly counts among its customers ProSiebenSat.1, Televisa, DirecTV, Altice Group, Kwese, Fox TV stations, Mediaset, Viacom, Baby First and Dog TV.

 

The Product Owner (PO)  will work closely with the core product team and will report to the Product Architect the company's CPO.  You’ll manage the product processes as we embark on an exciting transition to a new UI and UX for our core product, Zapp.

What you’ll do

  • Develop the product plans and work with our development team to help us create a product comprised of components and plugins
  • Execute the Zapp Roadmap, working with a cross-functional team of engineers, designers, product marketing and customer support.
  • Ensure the product is friendly and easy to use.
  • Oversee the creation of a Concierge who can guide users through the process and suggest components to include based on the user’s stated goals.
  • Create new features as well as growth and retention experiments that keep the quality and clarity of the user experience top-of-mind.
  • Drive flawless execution against plan, anticipating risks and communication needs internally and with customers.
  • Communicate product status, both internally and externally, and provide training on your products. 

Who You are:

A product maven who can also know when to loop in others for brainstorms, guide regional designers on product configuration, 5+ years of experience in product design;  TV, mobile & Web UX/UI experience; Familiarity with APIs; If you come from the Media industry - it is even better.

The position requires experience in working in a global team spread across time zones and locations and may require travel from time to time.

Sales Development representative- San Jose

Los Angeles

Applicaster is one of the world’s leading cloud platforms for app developers in the media space, offering fast time-to-market and a rich array of features on a variety of platforms. Using Applicaster’s SaaS cloud platform, broadcasters and content owners can develop and launch apps, OTT service or integrate selected modules and functionalities such as engagement and interactivity into third-party apps.
Applicaster-powered apps are used by millions of viewers worldwide every day. Applicaster proudly counts among its customers ProSiebenSat.1, Televisa, DirecTV, Altice Group, Kwese, Fox TV stations, Mediaset, Viacom, Baby First and Dog TV.


We are looking for high-energy, driven professionals with sound business acumen, strong technical aptitude and natural sales instincts to join our Sales Development organization. In this role, you will require experience interacting with clients of all levels, in a variety of industries and across a broad geographical area. Ideal candidates should be eager to advance through a clearly defined learning and earning path. Applicaster offers a fast-paced, innovative environment where you will be provided the tools, resources and outstanding leadership to sell a unique SAAS solution in the Media market place and take your career to the next level!

What you’ll do:
*Generate interest in Applicaster using creative outbound/inbound initiatives
*Create a great first impression to our prospects and customers by providing them with a world-class experience
*Partner with our Account and Sales Executives to help fill their pipeline
*Maintain active engagement with new and existing leads through creative follow-up communications designed to increase customer interest in Applicaster’s platform
*Achieve monthly quotas of sourced qualified opportunities and closed business

Who are you?

*2+ Years of overall experience and at least 1 year in software sales is required
*Experienced in cold calling, scheduling meets and managing a pool of prospects to follow-up
*Excellent written/verbal communication skills in English (additional languages is a plus)
Proven track record of exceeding targets and quota
*Experience with working with SalesForce.com or Hubspots- an advantage
*High energy, positive attitude
*Strong desire to be in technology sales
*Ability to multi-task, prioritize, and efficient at time management




UX Designer

Tel Aviv

Applicaster is one of the world’s leading cloud platforms for app developers in the media space, offering fast time-to-market and a rich array of features on a variety of platforms. Using Applicaster’s SaaS cloud platform, broadcasters and content owners can develop and launch apps, OTT service or integrate selected modules and functionalities such as engagement and interactivity into third-party apps.

Applicaster-powered apps are used by millions of viewers worldwide every day. Applicaster proudly counts among its customers ProSiebenSat.1, Televisa, DirecTV, Altice Group, Kwese, Fox TV stations, Mediaset, Viacom, Baby First and Dog TV.

Want to design products that will be used by millions of people around the world?

As a UX Designer, you’ll tackle complex tasks and transform them into intuitive, accessible and easy-to-use designs — from the first-time user to the sophisticated expert. You’ll rely on user-centered design principles to produce high-quality visuals—from concept to execution—across many platforms.

What you’ll do

  • Determine the most appropriate methodology of design; storyboards, interaction patterns, prototypes, and other iterative artifacts.
  • Communicate design based on requirements; leveraging and reusing corporate guidelines and industry standards whenever suitable.
  • Work with account manager to define and analyze user requirements.
  • Work closely with developers as they turn your design and concepts into working products.
  • Present the user-interface visually so that information is easy to read, easy to understand and easy to find.
  • Work with and participate in scrum team processes.
  • Carry out user research to obtain user insights to better inform business and design decisions.
  • Advocate and contributes to maturing of the discipline of experience design at the team and company levels.
  • Work collaboratively with other designers to ensure a consistent, integrated brand perception and user-experience.

Who are you?

  • 5+ years of experience design for web and mobile application (at list 2 years in mobile )
  • Work experience in the media industry
  • Expert at Photoshop, InVision, Sketch, and other fundamental design tools
  • Proven record of strong interaction and visual design skills.
  • Strong background in product design
  • Strong documentation skills to advance collaboration.
  • Ability to handle projects of varied nature from brief to completion to operation.
  • Basic understanding of development process on mobile
  • Effective interpersonal, communication, negotiation and collaboration skills (Hebrew and English).
  • Excellent working knowledge in design, prototyping, and research software.
  • Ability and experience to work as part of global team.
  • BA/BS degree in Design (interaction, graphic, visual communications, product, industrial, Etc.)
  • Attention to detail and capacity to work independently
  • Experience working in a Saas company- advantage

Please add Design portfolio to accompany resume.

On Call Support

Tel Aviv

Who are we?

Applicaster is one of the world’s leading cloud platforms for app developers in the media space, offering fast time-to-market and a rich array of features on a variety of platforms. Using Applicaster’s SaaS cloud platform, broadcasters and content owners can develop and launch apps, OTT service or integrate selected modules and functionalities such as engagement and interactivity into third-party apps.

Applicaster-powered apps are used by millions of viewers worldwide every day. Applicaster proudly counts among its customers ProSiebenSat.1, Televisa, DirecTV, Altice Group, Kwese, Fox TV stations, Mediaset, Viacom, Baby First and Dog TV.


Who are you?

* You are the guardian of the apps! The front-line of Applicaster when dealing with requests or problems reported by our customers.

* You are a calculated and calm person capable of working independently in a fast-paced environment and taking incoming emails and calls, to provide fast solutions to the customers - sometimes to several in parallel.

*You are very comfortable in a fast-paced, dynamic atmosphere and able to manage and prioritize various work tasks while communicating well and building strong relationships to effectively interact and offer Applicaster’s solutions and benefits to the customers.

*You know how to accommodate customers and make them always feel comfortable and relaxed.

*You'll listen then analyze, troubleshoot and resolve in real-time, first tier technical issues related to wellbeing and functionality of the Apps of our customers.

*You might be required to remotely configure and troubleshoot configurations in the app, or simply educate customers on how to configure or use Applicaster’s products in a correct manner.

*In the event the issue cannot be resolved, you would be required to evaluate the situation and  escalate to the next relevant tier of support or arrange dates, times & access arrangements for a service call.

This is a position with plenty of growth potential.


What will you do:

* Maintain continuous support presence and readiness in attending incoming inquiries.
* Be available to attend requests or comments from customers, and provide first-aid solutions in real-time. This can include remote configurations.
* Answer basic inquiries by analyzing the issue in real time and clarifying unknown situations or providing documentation relevant to the requests made.
* Resolve problems by clarifying issues, researching and exploring answers and alternative solutions, and ultimately implementing and conveying them to the customer.
* Escalating more complex issues and questions to the relevant support tiers within the company.


Requirements

* Excellent Verbal Communication

* English (Must)

* Arabic and/or Spanish (Big advantage).

* Complex Problem Solving Skills

* Multi-tasking

* Technology enthusiast (advantage)

* It would be great if you had understanding of the TV/Broadcaster Market

 

Android Developer- Munich

London

Applicaster gives broadcasters and TV formats a new way of entertaining their audiences on mobile devices. We provide solutions for interactive TV with the ultimate goal of bringing viewers closer to TV content!

We are looking for a Senior Android to help us continue to deliver best-in-breed apps to our customers and push forward with an exciting and groundbreaking roadmap. The results of your work will be used and enjoyed by millions of TV fans around the world.

What you will do:

* Develop rich Android applications that are used by millions of users worldwide, both in Java and JavaScript (React Native).
* Contribute to development of a Java-based SDK that is used by other developers.
* Participate and lead research and design of various framework and end-user components
* Be a member of our R&D team practicing agile development methods
* Keep abreast of new and evolving technologies as relevant to our mission

Requirements:

* 3-5 years of experience in native Android Development (Java)

* Experience with JavaScript and React Native.

*Experience in: other mobile platform development, open source environment, JSON/XML for client-server communication, digital video (compression, packaging, distribution), high version control skills, with emphasis on git
*Working Experience with RxJava, Retrofit and Dugger.
*Height understanding with ,CI servers, automated build systems, configurations and auto deployment.
*B.A./B.Sc. in Computer Science or equivalent


What we would consider a bonus:

*Experience with Bintray, and Gradle scripts.
iOS and other mobile platforms like Roku, AndroidTv and tvOs.
* Experience with backend technologies Node.js/Ruby on rails/GO

IOS Developer- Munich

London

DESCRIPTION
Applicaster gives broadcasters and TV formats a new way of entertaining their audiences on mobile devices. We provide solutions for interactive TV with the ultimate goal of bringing viewers closer to TV content!

Your work will be viewed and used by a quickly growing global audience.

What you will do:

* Developing rich iOS applications that are used by millions of users worldwide.
* Developing Objective-C/Swift based SDK that is used by other developers.
* Participate and lead research and design of various framework and end-user components.
*Expected to be highly familiar with recent technologies and practices to be used in developed systems and integrated into existing ones.
* Be a member of our R&D team practicing agile development methods

What we Require:

* 3 - 5 years of experience in native iOS Development (Objective C / Swift). Android and other mobile platforms - a plus.
* Experience with automatic build systems, configurations and deployment - plus.
* Experience with web or backend technologies - plus. (Ruby on rails, React)
High version control skills, with emphasis on git
* B.A./B.Sc. in Computer Science or equivalent
* Proven record in open source environment A plus (Please provide links)
* Experience building Client-Server applications using RESTful APIs
* Knowledge in the field of digital video (compression, packaging, distribution)

 

Director of Marketing – Demand Generation

New York

Applicaster is one of the world’s leading cloud platforms for app developers in the media space, offering fast time-to-market and a rich array of features on a variety of platforms. Using Applicaster’s SaaS cloud platform, broadcasters and content owners can develop and launch apps, OTT service or integrate selected modules and functionalities such as engagement and interactivity into third-party apps.

Applicaster-powered apps are used by millions of viewers worldwide every day. Applicaster proudly counts among its customers ProSiebenSat.1, Televisa, DirecTV, Altice Group, Kwese, Fox TV stations, Mediaset, Viacom, Baby First and Dog TV.




Role description

We are looking for an amazing, data-driven inbound marketing leader to own the marketing funnel for our company. Reporting to the Chief Marketing Officer, you will be tasked with demand generation and marketing funnel optimization.

You will lead the team charged with attracting site traffic, converting that traffic into new leads for the business, and nurturing to close those leads into customers, the latter of which sales leadership will help you accomplish. Using inbound marketing tactics such as search engine optimization, social media, landing page conversion, online advertising, and email marketing, you will grow our database and overall company revenues.

Responsibilities

  •       Drive key business metrics including leads, MQLs, SQLs and Opportunities.
  •       Set demand generation strategy through analysis of historical marketing data.
  •       Grow new leads, including marketing-qualified leads, by converting site traffic through calls-to-action, landing pages, and lead generation content (including offers).
  •       Proactively scope and present innovative ideas to improve our website experience for prospects and leads, and customers.
  •       Manage SEO for the company (both on-site and off-site), including goal setting goal-setting based on site impressions, click through rates, traffic, and conversions.
  •       Manage full spectrum of paid marketing, including strategy, setup, measurement and optimization of paid marketing
  •       Optimize our marketing automation and lead nurturing processes for prospects through email, content, and social channels.
  •       Establish closed-loop analytics with sales to understand how our inbound marketing activity turns into customers, and continually refine our process to convert customers and increase funnel marketing efficiencies
  •       Grow the company’s social media profiles and presence by leveraging external vendors

 

Requirements

  •       Expert in end-to-end inbound marketing - As owner of the marketing funnel, you must know what makes it generate customers.
  •       Demonstrated experience in growing web traffic and converting visitors into qualified leads
  •       Experience and deep knowledge of search ranking and optimization factors and key algorithm updates.
  •       You must be analytical and able to extract meaning from data and use this to optimize the team’s approach
  •       In-depth knowledge of the various paid marketing channels and technologies, including paid search, retargeting, social network advertising, and content distribution and placement networks
  •       Demonstrated experience with email marketing, lead nurturing, marketing automation, and web analytics.
  •       Active and well-rounded personal presence on social media, with a command of each network and their best practices.
  •       Excellent writer and communicator (in both written and verbal form).
  •       Experience managing marketing professionals and vendors to achieve key business metrics

 

Support Expert

San Jose

Who are we?

Applicaster is one of the world’s leading cloud platforms for integrating services and enabling app developers in the media space, offering fast time-to-market and a rich array of features on a variety of platforms. Using Applicaster’s SaaS cloud platform, broadcasters and content owners can develop and launch apps, OTT services or integrate selected modules and functionalities such as engagement and interactivity into third-party apps.

Applicaster-powered apps are used by millions of viewers worldwide every day. Applicaster proudly counts among its customers ProSiebenSat.1, Televisa, DirecTV, Kwese, Fox TV stations, Viacom, Baby First and Dog TV.

Who are you?

Expert. Thought Leader. People Person. Cosmopolitan. Our Support Expert sits on the cutting edge of technology - wearing several hats to win the hearts and minds of the clients. As a Support Expert at Applicaster, you will need to be curious, think out of the box, be a true problem solver and constantly expand your knowledge of our products and the industry, while always maintaining the highest level of customer relations.

A technology and mobile enthusiast with vast experience in Technical Customer Support, and with the ability to rapidly and effectively diagnose and troubleshoot complex issues affecting customers in real time. You know how to accommodate customers and make them always feel comfortable and relaxed.

Position Description

The role of Support Expert is a pivotal position in Applicaster and requires a person who is self motivated and with the ability to multitask efficiently. You are expected to show creativity and think out of the box to find effective, and sometimes alternative solutions to customer requests.

This also means you are also expected to constantly expand your technical knowledge and always look beyond the horizon for cutting edge solutions to accommodate rising needs.

The Support Expert will work in weekly shifts, which could include after hours and weekends. You will report to the Head of Support and will be working closely with all of the teams inside of the company, from developers and server and all the way to customer success and sales.

The Support Expert must be able to understand and articulate technology to positions from within the company, while in parallel convey, suggest and configure advanced solutions for the customers. The Support Expert must be able to identify and diagnose all technical issues of assigned accounts and find quick and simple answers to complex problems.

What will you do

  • Diagnose, troubleshoot and solve complex problems
  • Manage and develop relationships with the different teams within the company
  • Nurture and foster relationships with the different Broadcasters and other Customers
  • Provide prompt and accurate feedback to customers
  • Multitask and work in a fast-paced and rapidly dynamic environment
  • Be a team player and part of a robust team, while constantly investigating and exchanging knowhow with the different teams of the Company
  • Properly escalate unresolved issues to appropriate internal teams (e.g. server team)
  • Be hands-on with all Applicaster Products and conduct internal and external trainings
  • Search for swift and effective solutions to broadcaster’s problems, using existing tools, products and features.
  • Recommend new products and technologies to new and existing customers
  • Document technical knowledge in form of Articles, Manuals and Videos (in the Support Porta)
  • Occasionally travel to customer locations for technical support sessions
  • Research and evaluate new products/services as market needs arise
requirements:
2-4 years of Experience in Technical Customer Support
  • Knowledge of the Zendesk Ticketing System
  • Experience in using a CMS
  • Understanding of Google Firebase
  • Experience with iTunes Connect (certificates, P12, etc…), and Google Play Developer Console
  • Experience in Analytics Tools (Google Analytics, Mixpanel, etc…)
  • Experience in reading and writing XML and JSON files (advantage)
  • Mobile world knowhow (advantage)
  • Experience with tvOS platforms such as AppleTV, Android TV, Roku (advantage)
  • Good understanding of the TV/Broadcast market (advantage)

Applicaster
Global
Locations


dotted-map
 
Main Office:

LONDON

 
Main Office:

LOS ANGELES

 
Main Office:

MIAMI

 
Main Office:

TEL AVIV

 
Main Office:

NEW YORK

 
Satellite Office:

Mexico City

 
Satellite Office:

San Diego

 
Satellite Office:

Buenos Aires

 
Satellite Office:

Paris

 
Satellite Office:

Madrid

 
Satellite Office:

Valencia

 
Satellite Office:

Barcelona

 
Satellite Office:

Hamburg

 
Satellite Office:

Milan